Terms & Conditions

Coaching services
Coaching is a collaborative process designed to support reflection, learning and decision-making. It is not therapy, counselling, medical treatment, legal advice or financial advice.

Sessions
Sessions are normally 60 minutes with the exception of the free introductory conversation of 30 minutes, and may take place online or in-person, as agreed in advance.

Confidentiality
What we discuss will normally remain confidential. There may be limited exceptions where I am legally required to disclose information or where there is a serious concern about risk of harm. My practice is supported by professional supervision. Where client work is discussed in supervision, identifying details will be kept to a minimum.

Cancellations
If you need to cancel or rearrange a session, please give at least 48 hours’ notice. Sessions cancelled with less notice may be charged in full, except in exceptional circumstances.

Fees and payment
Fees will be agreed before coaching begins. Payment arrangements will be confirmed in advance of sessions.

Your responsibility
You remain responsible for your own decisions, actions and wellbeing. Coaching may help you explore choices and perspectives, but decisions remain yours.

Ending coaching
Either of us may decide to end the coaching relationship. Where possible, we will discuss this openly and agree an appropriate ending.

Data protection
Any personal information you provide will be handled in accordance with my Privacy Policy.

Contact
If you have any questions about these terms, please contact me at rebeccasvpercival@gmail.com